Reactive Maintenance & Repairs in Horsham
We deliver reactive maintenance and repairs to businesses and landlords in Horsham, West Sussex, with agreed response times and a written specification.

How we approach reactive maintenance in Horsham
Commercial property in Horsham includes GP surgeries and care homes, industrial estates and trade counters and community and leisure buildings. Each has different hours, plant and statutory duties, so the scope is set after we have walked the site.
Faults reported from Horsham are logged, triaged and assigned to the nearest suitable operative, with a make-safe first where needed.
What reactive maintenance and repairs covers
Reactive maintenance is the repair of faults as they are reported: a leak, a failed light, a jammed door or a heating breakdown. You report it once to our helpdesk, we triage it by priority, send the right trade and close the job with photos and notes.
- Make-safe first, permanent repair scheduled
- Priority bands agreed with you at contract start
- Single helpdesk number and email for every fault
- Photo-before and photo-after job reports
Our coverage around Horsham
We cover Horsham alongside Bognor Regis, Chichester, so planned visits are grouped efficiently and reactive jobs reach you without long travel times. Your account manager is your single contact for every site in West Sussex.
Guide prices in Horsham
| Example site (Horsham) | Guide price per month |
|---|---|
| Small office, about 2,000 sq ft | £180 – £410 |
| Medium office, about 10,000 sq ft | £550 – £1,280 |
| Large office, about 40,000 sq ft | £1,980 – £4,620 |
Guide prices for reactive maintenance and repairs only, excluding VAT, based on 2026 UK market rates. Your fixed price follows a free site survey.
Compliance notes for Horsham premises
In England, fire safety in non-domestic premises falls under the Regulatory Reform (Fire Safety) Order 2005, workplaces have had to separate recycling under Simpler Recycling since 31 March 2025, and the Building Safety Act 2022 adds duties for higher-risk residential buildings. We keep the certificates for your Horsham premises in one place so they are easy to produce.
Reactive Maintenance & Repairs near Horsham
FAQs: reactive maintenance and repairs in Horsham
Who decides if a repair needs a quote?
We agree a spend limit with you. Anything above it is quoted and approved before work starts.
Can I use reactive repairs without a contract?
Yes. Ad-hoc call-outs are available, though contract customers get agreed rates and priority bands.
Can reactive maintenance be combined with other services in Horsham?
Yes. Many Horsham customers combine it with cleaning, compliance management or reactive repairs under one contract and one monthly report.
Do you cover Horsham and the RH12 postcode area?
Yes. We provide reactive maintenance and repairs across West Sussex, including Horsham and Bognor Regis, Chichester.
Get a fixed-price facilities proposal
A free site survey, a written specification and a monthly price, with no obligation.