Privacy notice

Last updated: 2026-11-14

Who we are

This website, skfacilities.co.uk, is operated for the SK Facilities brand. The data controller for personal data collected through this website is S&K Group Holdings Ltd (company number 16703925), registered office Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG.

What we collect

When you send an enquiry or use the quote tool, we collect your name, phone number, email address, company name, site postcode and any details you give us about your building. If you use live chat, the chat provider processes your messages. If you accept analytics cookies, we collect anonymised usage data through Google Analytics.

Why we use it

We use your details to respond to your enquiry, arrange a site survey and provide a quotation (lawful basis: steps taken at your request before entering into a contract), and to run and improve our service (legitimate interests). Analytics cookies are used only with your consent.

Who we share it with

We use trusted processors to run this website: Web3Forms (form delivery), tawk.to (live chat), Netlify (hosting) and Google (analytics, only with consent). Where we arrange work through vetted contractors, we share only the details needed to carry out the survey or job. We never sell your data.

How long we keep it

Enquiries that do not lead to work are kept for up to 24 months. Customer records are kept for the length of the contract plus six years for legal and accounting purposes.

Your rights

You can ask to access, correct or delete your data, object to processing or withdraw consent at any time by emailing info@skfacilities.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

We use essential cookies to remember your cookie choice. Analytics cookies are only set if you click Accept on the cookie banner, and you can change your choice by clearing your browser storage for this site.