Reactive Maintenance & Repairs in Highlands and Islands
SK Facilities provides reactive maintenance and repairs across Highlands and Islands, including Inverness, Fort William, Wick, Kirkwall, with free site surveys and fixed monthly pricing.

What is reactive maintenance and repairs?
Reactive maintenance is the repair of faults as they are reported: a leak, a failed light, a jammed door or a heating breakdown. You report it once to our helpdesk, we triage it by priority, send the right trade and close the job with photos and notes.
What is included in Highlands and Islands?
- Single helpdesk number and email for every fault
- Make-safe first, permanent repair scheduled
- Photo-before and photo-after job reports
- Multi-trade operatives: electrical, plumbing, joinery, locks
- Priority bands agreed with you at contract start
Rules that apply in Scotland
Under the Workplace (Health, Safety and Welfare) Regulations 1992 an employer must keep the workplace, equipment and systems in efficient working order and good repair, so recording how and when faults were fixed matters. In Scotland, fire safety duties sit under the Fire (Scotland) Act 2005 and the Fire Safety (Scotland) Regulations 2006, and businesses must separate key recyclable materials under the Waste (Scotland) Regulations 2012.
Reactive Maintenance & Repairs prices in Highlands and Islands
| Example site (Highlands and Islands) | Guide price per month |
|---|---|
| Small office, about 2,000 sq ft | £160 – £370 |
| Medium office, about 10,000 sq ft | £500 – £1,170 |
| Large office, about 40,000 sq ft | £1,800 – £4,200 |
Guide prices for reactive maintenance and repairs only, excluding VAT, based on 2026 UK market rates. Your fixed price follows a free site survey.
Towns we cover in Highlands and Islands
Questions from Highlands and Islands customers
Who decides if a repair needs a quote?
We agree a spend limit with you. Anything above it is quoted and approved before work starts.
How fast do you respond?
Response times are agreed per priority when the contract starts, for example emergency make-safe, urgent and routine. We quote them in writing rather than promising a single figure for every site.
Which towns in Highlands and Islands do you cover?
We cover Inverness, Fort William, Wick, Kirkwall, Stornoway, plus the surrounding towns and business parks.
Is pricing different in Highlands and Islands?
Prices in Highlands and Islands follow our standard UK rates, confirmed after a free site survey.
Other services in Highlands and Islands
Get a fixed-price facilities proposal
A free site survey, a written specification and a monthly price, with no obligation.