Reactive Maintenance & Repairs in West and Mid Wales
One contract and one helpdesk for reactive maintenance and repairs across West and Mid Wales, covering Aberystwyth, Haverfordwest, Newtown, Brecon and the surrounding towns.
What is reactive maintenance and repairs?
Reactive maintenance is the repair of faults as they are reported: a leak, a failed light, a jammed door or a heating breakdown. You report it once to our helpdesk, we triage it by priority, send the right trade and close the job with photos and notes.
What is included in West and Mid Wales?
- Single helpdesk number and email for every fault
- Multi-trade operatives: electrical, plumbing, joinery, locks
- Monthly report of jobs, response times and repeat faults
- Make-safe first, permanent repair scheduled
- Priority bands agreed with you at contract start
Rules that apply in Wales
Under the Workplace (Health, Safety and Welfare) Regulations 1992 an employer must keep the workplace, equipment and systems in efficient working order and good repair, so recording how and when faults were fixed matters. In Wales, fire safety in workplaces is covered by the Regulatory Reform (Fire Safety) Order 2005, and the Workplace Recycling regulations have required businesses to separate recyclable waste since 6 April 2024.
Reactive Maintenance & Repairs prices in West and Mid Wales
| Example site (West and Mid Wales) | Guide price per month |
|---|---|
| Small office, about 2,000 sq ft | £160 – £370 |
| Medium office, about 10,000 sq ft | £500 – £1,170 |
| Large office, about 40,000 sq ft | £1,800 – £4,200 |
Guide prices for reactive maintenance and repairs only, excluding VAT, based on 2026 UK market rates. Your fixed price follows a free site survey.
Towns we cover in West and Mid Wales
Questions from West and Mid Wales customers
How fast do you respond?
Response times are agreed per priority when the contract starts, for example emergency make-safe, urgent and routine. We quote them in writing rather than promising a single figure for every site.
Who decides if a repair needs a quote?
We agree a spend limit with you. Anything above it is quoted and approved before work starts.
Which towns in West and Mid Wales do you cover?
We cover Aberystwyth, Haverfordwest, Newtown, Brecon, Llandrindod Wells, plus the surrounding towns and business parks.
Is pricing different in West and Mid Wales?
Prices in West and Mid Wales follow our standard UK rates, confirmed after a free site survey.
Other services in West and Mid Wales
Get a fixed-price facilities proposal
A free site survey, a written specification and a monthly price, with no obligation.