Reactive Maintenance & Repairs in Kent
One contract and one helpdesk for reactive maintenance and repairs across Kent, covering Maidstone, Canterbury, Ashford, Dartford and the surrounding towns.
What is reactive maintenance and repairs?
Reactive maintenance is the repair of faults as they are reported: a leak, a failed light, a jammed door or a heating breakdown. You report it once to our helpdesk, we triage it by priority, send the right trade and close the job with photos and notes.
What is included in Kent?
- Photo-before and photo-after job reports
- Single helpdesk number and email for every fault
- Monthly report of jobs, response times and repeat faults
- Make-safe first, permanent repair scheduled
- Priority bands agreed with you at contract start
Rules that apply in England
Under the Workplace (Health, Safety and Welfare) Regulations 1992 an employer must keep the workplace, equipment and systems in efficient working order and good repair, so recording how and when faults were fixed matters. In England, fire safety in non-domestic premises falls under the Regulatory Reform (Fire Safety) Order 2005, workplaces have had to separate recycling under Simpler Recycling since 31 March 2025, and the Building Safety Act 2022 adds duties for higher-risk residential buildings.
Reactive Maintenance & Repairs prices in Kent
| Example site (Kent) | Guide price per month |
|---|---|
| Small office, about 2,000 sq ft | £180 – £410 |
| Medium office, about 10,000 sq ft | £550 – £1,280 |
| Large office, about 40,000 sq ft | £1,980 – £4,620 |
Guide prices for reactive maintenance and repairs only, excluding VAT, based on 2026 UK market rates. Your fixed price follows a free site survey.
Towns we cover in Kent
Questions from Kent customers
Can I use reactive repairs without a contract?
Yes. Ad-hoc call-outs are available, though contract customers get agreed rates and priority bands.
Who decides if a repair needs a quote?
We agree a spend limit with you. Anything above it is quoted and approved before work starts.
Which towns in Kent do you cover?
We cover Maidstone, Canterbury, Ashford, Dartford, Tunbridge Wells, Sevenoaks, Folkestone, Gillingham, Sittingbourne, plus the surrounding towns and business parks.
Is pricing different in Kent?
Prices across the South East are typically around 10% higher than the UK average.
Other services in Kent
Get a fixed-price facilities proposal
A free site survey, a written specification and a monthly price, with no obligation.